Order capture

(EDI, web orders, salesforce)

Order management

(Forecast , check pallet entry, PIV digital, etc. )

Order preparation

(Pharmaceutical products: 2-8°C, 15-25°C, -20°C, Psychotropic and cytostatic products, etc.)

Partial Manufacturing

(Pharmaceutical rooms, Laboratory, etc.)

Handling

(Packaging, labeling, etc.)

Transport

(Urgent / Medium -Long Distance/ Last Mile, Pharmacies, Hospitals, etc.)

Dedicated Pharmaceutical Services

(Clinical trials, Serialisation,patient services, vaccine distribution, etc.)

Customer Service Aftersales

(Incidents mgmt, Claim Mgmt, Order Status, etc.)

Billling and Payment

(Documents Mgmt, Invoice, etc.)

Reverse logistics

(Returns, pdt destruction,etc.)

Reporting & Analytics

(KPI, Data Analytics, etc.)

Cash/ Credit Collection

(Credi Mgmt, Credit Notes, etc.)